Testimonials

"I just want to say that, once again, you have helped one of my service users find a place where he can build trusting relationships with staff and for the first time ever I have seen him happy and smiling, thank you so much ”

(Placing Social Worker)

"I have heard good things about your service and now first hand I can see what amazing work you have done, X has been placed in numerous services and things have always failed, I can not believe what you have done with her, she is now actually communicating and talking when all she ever did was scream, this is amazing you've done a great job”

(Consultant Psychiatrist)

"The Service Users are supported to Learn Independent Living Skills and supported to explore social activities to benefit their ongoing recovery, you have treated my service user with compassion , dignity and respect, you have gone over and above to meet his needs, thank you so much"

(Placing Social Worker)

"I just wanted to say how responsive your service is under what are often complex circumstances, given the complexity of needs of the individuals you support, I greatly value your service, your rapid response and initiative, your practical responses provided to people you support are always well-rationalised, proportionate and appropriate, I am consistently reassured by the fact actions is taken in a timely manner, your recording and reporting procedures are second to none"

(Placing Social Worker)

"The work you have done with X has been excellent, I have seen a significant reduction in challenging behaviours and the way in which you deal with issues has been absolutely exactly what X needed, for the first time in a long time I have seen a massive change in him and how he deals with his problems, your risk management plans are of such a high quality I am thoroughly impressed "

(Placing Social Worker)

The staff have helped me get onto the Princes Trust and I went on a residential trip- if they hadn’t done this then I would be bored at home”

(Service User)

“I have helped a homeless charity and I bought them gloves and things from the money that I raised, I never thought I would do this” 

(Service User)

I don’t know what you have done to my son but I’ve been trying for the last 21 years, what you have done in such a short time is amazing, it’s a miracle what you’ve done, I just don’t believe it”

(Family Member) 

You are unique in that you give everyone a chance and don't just give up on them, I'm so pleased that X was placed with you, it means so much to her family knowing that she is safe and settled, we can't stop singing your praises.

(Advocate) 

As a mother I was always stressed not knowing what phone call I would next receive from his previous care home's manager, there was always something for me to worry about, for the first time in years I'm happy in the knowledge that he is recieving care from a team that understands him and I'm so grateful the way your team works with him. Thank You.

(family member) 

X always lived such a chaotic lifestyle, there was no placement for her other than a high cost 24 hour placement and this would not have been suitable for her, I am so glad that we were able to place her here, she has come on leaps and bounds and what you have done is just short of a miracle.

(Placing Social Worker) 

“Me and XXX both go to Rugby and the staff help us, I have been in the newspaper, I have done loads of new things here, I didn’t get that in my old place” 

(Service User)

“We have been visiting XXXX for nearly 30 years as part of our Jewish Community Group and he’s been with you 6 months and what you have done is out of this world, he looks amazing and much happier than when he was in the previous nursing home; WELL DONE we’re so happy he’s with you, I think this is the first time his mental health has been as stable as never before.

(Agency Group Leader) 

"As a social worker I’ve worked with a number of supported and residential providers over the

years in London then in Bradford with CTLD and previously in the CMHT so have seen both good and bad services. It can be frustrating sometimes when we see poor practice and / or when we are working with individuals who because of their needs and backgrounds can be extremely vulnerable or cause a number of safeguarding issues. Providers can be loath to work with this client group sometimes because of the shared risk they then carry when a safeguarding incident happens…. I wanted to put something in writing to outline the specialised and very much needed approach from you. They accepted a very chaotic person and after an allegation have kept working with her in a caring way which in invaluable” 

(Placing Social Worker)

As a mother I was always stressed not knowing what phone call I would next receive from his previous care home's manager, there was always something for me to worry about, for the first time in years I'm happy in the knowledge that he is recieving care from a team that understands him and I'm so grateful the way your team works with him. Thank You.

(family member) 

Download Our Past Testimonials